(Company Profile)

Offline Operations Assistant

A chance to join our team of Offline Operations Assistants who ensure the timely coordination and delivery of caption files to all Ai-Media clients.

At Ai-Media we make a difference to people's lives on a daily basis. From captioning live television, to captioning university lectures and school classrooms, we make content accessible for people all over the world who would otherwise be excluded. 

We're an Australian technology business known for creating ground-breaking and innovative products. Ai-Media is also Australia's number one broadcast captioning provider supplying a number of television clients including Foxtel, Channel 9, Channel 7, NBC Universal, Discovery and BBC.

To learn more about Ai-Media please visit:  

Our Offline Captioning department are a dynamic, fast-paced, driven team that work to tight deadlines and troubleshoot technical issues on a daily basis. This year we're launching a global platform that will enable people from anywhere in the world to contribute to making the world a more open and accessible place. 

We're looking for someone who wants to join us on our journey and be part of an exciting business with significant growth plans in 2017.

You will join a team of Offline Operations Assistants that ensure the timely coordination and delivery of offline caption files to all Ai-Media clients. You will also learn how to create closed captions used for broadcast television programs as well as create captions for video content used by the deaf community.

If you have experience of working in a fast-paced, high pressure and deadline driven environment then we'd love to hear from you. This is a full time role based at our headquarters in North Sydney.

In this role you will have the opportunity to:
  • Coordinate the delivery of caption files by their client deadlines (clients include Channel Nine, Channel 7, Foxtel, NBC Universal, Discovery and BBC)
  • Troubleshoot issues in order to ensure caption files are delivered on time and to the Ai-Media quality standards
  • Liaise with broadcast TV clients to understand captioning requirements and respond to urgent requests
  • Create caption files for TV programs
  • Contribute to improving systems and workflows within Ai-Media.
In order to succeed in this role, you should have the following:
  • Ability to problem solve independently, multi-task and prioritise
  • Interest in the broadcast/media industry
  • Exceptional attention to detail
  • Ability to work in a high pressured environment
  • Excellent command of the English language, both written and verbal
  • Advanced Microsoft Word and Excel skills.
To be considered for this opportunity, please send your details online, via grapevinejobs.

Please note: Shortlisted applicants will be asked to complete an assessment as part of the interview process.

NSW - Sydney


broadcast - TV / cable / sat. / IPTV